Return of Goods

We are confident in the quality of our products, but if, for any reason, you receive an item of inadequate quality or it has been deformed during transportation, you can return it or replace it with a corresponding item of proper quality.

To do this, you need to send a letter to altabaldai@gmail.com within 14 days from the date of receipt of the goods, indicating the reasons for the return, as well as attach a photo of the defect or damage. After studying the information, we will make one of the following decisions: to return the goods; to replace them with goods of proper quality; to eliminate the defect. You can return the purchased goods no later than 30 days from the date of receipt of the goods. For more information about warranty service, please call +370 65405560 or e-mail altabaldai@gmail.com.