Warranty

The warranty covers all work and materials and any defective items will be replaced free of charge. The warranty period for furniture is 12 months. If an issue arises during the warranty period relating to manufacturing defects, please contact us via the email address provided on the website. The warranty covers:

• manufacturing defects;
• deformations and damages not related to improper use;
• manufacturing defects that have manifested themselves during use.

The warranty does not apply to defects resulting from:

• if the defects of the goods were indicated by the Seller when the goods were sold;
• when unauthorized changes to the product design are detected;
• if the goods show signs of tampering or if there was an attempt of self-repair;
• if the goods have been used for purposes other than those for which they were intended or in conditions for which they were not intended;
• if the goods have mechanical damage (internal or external) resulting from improper storage, use, transportation or installation;
• damage to goods as a result of natural disaster, fire, household factors;
• when cracking and swelling of parts is detected due to abnormal use conditions (direct contact with water or use in places with low or high humidity).

Acceptance of the goods in terms of quantity, quality (in terms of visible defects) and assortment is carried out at the time of delivery of the goods to the Buyer. After that, the Buyer has no right to make claims on quantity and assortment, except for cases stipulated by law. The warranty period for the above-mentioned obligations is calculated from the date of handing over the goods to the Buyer. The warranty will not apply if defects are discovered and claimed by the Buyer after the expiration of the warranty period. In case of disputes, both the Buyer and the Seller are entitled to an independent examination. In order to avoid defects when assembling solid wood furniture in the autumn-winter period, it is recommended to carry out the work not earlier than on the 3rd day after its delivery to the residential house.